*****ulent activities

Shocked does not even begin to express how I feel, I paid my subscription as always and then I got an error on their page, Now am being told that I paid a wrong account? How is that even possible if I am paying on their portal ?

I have been on their chat slot since17:30 and the service is even worse, I literally have to beg the agent for answers. This is ridiculous and I want my money back since they cut my connection