the ******ion is disgusting

No one told me that ikeja’s payment run was 1st to the last day of the month. i’ve always paid u see the impression that it’s pay as you use again because that’s how it was presented to my by the sales team. you can imagine my shock when i paid for my wi-fi of R500 on the 20 of july expecting my connection till 20 Aug and i lost connection while working today. contacted customer service that told me the 500 was for the “remaining 10 days and i’m expected to pay another R500 for me to have connected. i. called them to complain about this and the feedback i got was to pay R250 for me to be connected. i am disgusted to say the least.