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emmanuel L
1 reviews | Active since Aug 2011
05 Sept 2026, 15:41
The guys are friendl...
The guys are friendly is easy to communicate with them to reach a final outcome , But I’m not happy about the turnaround time ikeje attended my problem after 10 days yoh
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Replies (1)
Ikeja's replyOfficial
05 Sept 2026, 17:40Good day Emmanuel,
Thank you for taking my call.
Thank you for taking my call.
As per our conversation, we really appreciate your positive feedback regarding our team and are pleased to hear that you found them friendly and helpful.
Please be advised that we have also taken your feedback regarding the turnaround time for our team to attend to customers into consideration. I can see that your ticket was attended to within the expected timeframe however, we will continue to review our processes and will keep you informed should there be any changes or improvements in the future. Thank you once again for your valuable feedback and continued support.
Kind Regards,
ikeja Support( Z,S)
Kind Regards,
ikeja Support( Z,S)
Ikeja's reply05 Sept 2026, 17:40
Official
Good day Emmanuel,
Thank you for taking my call.
Thank you for taking my call.
As per our conversation, we really appreciate your positive feedback regarding our team and are pleased to hear that you found them friendly and helpful.
Please be advised that we have also taken your feedback regarding the turnaround time for our team to attend to customers into consideration. I can see that your ticket was attended to within the expected timeframe however, we will continue to review our processes and will keep you informed should there be any changes or improvements in the future. Thank you once again for your valuable feedback and continued support.
Kind Regards,
ikeja Support( Z,S)
Kind Regards,
ikeja Support( Z,S)