ZF
Zintle F
1 reviews | Active since Jan 2025
01 Jun 2026, 20:25
Terrible service
I am working from home, fully paid for a service that I am not using because my WiFi has been down since yesterday.
I keep sending messages from WhatsApp, they take forever to respond and when they do they do not even resolve the issue at hand. This is really exhausting.
I have incurred extra charges as I had to unexpectedly buy data to keep working. I wouldn’t recommend this WiFi to anyone, and looking at the reviews I see people have been experiencing the same issue for years and these people just don’t care🤬🤬
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Replies (1)
Ikeja's replyOfficial
01 Jun 2026, 20:44Good day Zintle Fekisi
Thank you for reaching out to us on WhatsApp, and we sincerely apologies for the frustration and inconvenience caused.We understand how important a stable internet connection is, especially when working from home, and we are sorry that your issue has not yet been resolved.We would like to assure you that we will continue assisting you through our Support Line, where we can complete the troubleshooting process with you and determine the best solution to restore your service as quickly as possible.
Thank you for your patience and cooperation. We look forward to resolving this matter for you.
Kind regards,
ikeja Support Team(TS)
Thank you for reaching out to us on WhatsApp, and we sincerely apologies for the frustration and inconvenience caused.We understand how important a stable internet connection is, especially when working from home, and we are sorry that your issue has not yet been resolved.We would like to assure you that we will continue assisting you through our Support Line, where we can complete the troubleshooting process with you and determine the best solution to restore your service as quickly as possible.
Thank you for your patience and cooperation. We look forward to resolving this matter for you.
Kind regards,
ikeja Support Team(TS)
Ikeja's reply01 Jun 2026, 20:44
Official
Good day Zintle Fekisi
Thank you for reaching out to us on WhatsApp, and we sincerely apologies for the frustration and inconvenience caused.We understand how important a stable internet connection is, especially when working from home, and we are sorry that your issue has not yet been resolved.We would like to assure you that we will continue assisting you through our Support Line, where we can complete the troubleshooting process with you and determine the best solution to restore your service as quickly as possible.
Thank you for your patience and cooperation. We look forward to resolving this matter for you.
Kind regards,
ikeja Support Team(TS)
Thank you for reaching out to us on WhatsApp, and we sincerely apologies for the frustration and inconvenience caused.We understand how important a stable internet connection is, especially when working from home, and we are sorry that your issue has not yet been resolved.We would like to assure you that we will continue assisting you through our Support Line, where we can complete the troubleshooting process with you and determine the best solution to restore your service as quickly as possible.
Thank you for your patience and cooperation. We look forward to resolving this matter for you.
Kind regards,
ikeja Support Team(TS)