PK
Phiwe K
1 reviews | Active since May 2022
17 Nov 2023, 21:37
STAY AWAY FROM IKEJA!!!
Ikeja SUCKS!!!. For the past two months ive been having issues with my connection, and when i contact their support i get a response after 2hrs, when you explain to the person what the problem is, they don't know what problem is and won't admit they don't know. Now ive been disconnected for close to TWO B***DY WEEKS. Bear in mind i work from home, my girlfriend is a Uni student in the middle of exams and i have a smart TV. For over a week i haven't been watching TV and being as productive as i should. I demand answers ikeja or you'll lose a customer for sure...
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Replies (3)0
Replies (3)
Ikeja's replyOfficial
17 Nov 2023, 23:28Good day Phiwe,
Thank you for your feedback and we do apologize for the inconvenience of this all.
Please can we encourage you to contact us on *** and speak to me so we can sort this out for you.
Once again, we do apologize.
Looking forward to chatting to you.
Regards,
Gillian
Senior Lead
Thank you for your feedback and we do apologize for the inconvenience of this all.
Please can we encourage you to contact us on *** and speak to me so we can sort this out for you.
Once again, we do apologize.
Looking forward to chatting to you.
Regards,
Gillian
Senior Lead
Ikeja's reply17 Nov 2023, 23:28
Official
Good day Phiwe,
Thank you for your feedback and we do apologize for the inconvenience of this all.
Please can we encourage you to contact us on *** and speak to me so we can sort this out for you.
Once again, we do apologize.
Looking forward to chatting to you.
Regards,
Gillian
Senior Lead
Thank you for your feedback and we do apologize for the inconvenience of this all.
Please can we encourage you to contact us on *** and speak to me so we can sort this out for you.
Once again, we do apologize.
Looking forward to chatting to you.
Regards,
Gillian
Senior Lead
PK
Phiwe K's updateReviewer Update
19 Nov 2023, 09:50I can't even see the b***dy number you wrote, another day of IKEJA failing their customer effortlessly.
PK
Phiwe K's update19 Nov 2023, 09:50
Reviewer Update
I can't even see the b***dy number you wrote, another day of IKEJA failing their customer effortlessly.
Ikeja's replyOfficial
22 Nov 2023, 17:38Good day Phiwe,
I am not aware why you can't see the number. On my end I can see full well.
Please if you can whatsapp us on the standard chat line and I will gladly assist you.
Thank you.
Gillian
Senior Lead
I am not aware why you can't see the number. On my end I can see full well.
Please if you can whatsapp us on the standard chat line and I will gladly assist you.
Thank you.
Gillian
Senior Lead
Ikeja's reply22 Nov 2023, 17:38
Official
Good day Phiwe,
I am not aware why you can't see the number. On my end I can see full well.
Please if you can whatsapp us on the standard chat line and I will gladly assist you.
Thank you.
Gillian
Senior Lead
I am not aware why you can't see the number. On my end I can see full well.
Please if you can whatsapp us on the standard chat line and I will gladly assist you.
Thank you.
Gillian
Senior Lead