JP
Joseph P
1 reviews | Active since Aug 2025
22 Oct 2025, 21:22
Second time experiencing the worst customer from ikeja
Now this is the second time iv experienced the worst customer service experience with Ikeja! Currently I’m being asked to run a speed test on a Wi-Fi that doesn’t have internet access! How could one ask that Nonsense oh **** guys! Guys I can’t work like this
Helpful (0)
Replies (1)0
Replies (1)
Ikeja's replyOfficial
23 Oct 2025, 11:17 Good day Joseph,
I’ve tried to reach you, but the contact number listed on your Hello Peter account, which matches the one we have on our system and it doesn’t go through.
I’m really sorry to hear about your experience. I completely understand your frustration, and we sincerely apologize for the inconvenience caused.
I’ve noted the time you first contacted us, and we’ll schedule another call around that time so one of our dedicated support consultants and a network engineer can reach out to you directly.
We truly appreciate your patience and understanding. We’ll make sure this matter is resolved so you can continue enjoying the service you love.
Kind regards,
ikeja Support Team
I’ve tried to reach you, but the contact number listed on your Hello Peter account, which matches the one we have on our system and it doesn’t go through.
I’m really sorry to hear about your experience. I completely understand your frustration, and we sincerely apologize for the inconvenience caused.
I’ve noted the time you first contacted us, and we’ll schedule another call around that time so one of our dedicated support consultants and a network engineer can reach out to you directly.
We truly appreciate your patience and understanding. We’ll make sure this matter is resolved so you can continue enjoying the service you love.
Kind regards,
ikeja Support Team
Ikeja's reply23 Oct 2025, 11:17
Official
Good day Joseph,
I’ve tried to reach you, but the contact number listed on your Hello Peter account, which matches the one we have on our system and it doesn’t go through.
I’m really sorry to hear about your experience. I completely understand your frustration, and we sincerely apologize for the inconvenience caused.
I’ve noted the time you first contacted us, and we’ll schedule another call around that time so one of our dedicated support consultants and a network engineer can reach out to you directly.
We truly appreciate your patience and understanding. We’ll make sure this matter is resolved so you can continue enjoying the service you love.
Kind regards,
ikeja Support Team
I’ve tried to reach you, but the contact number listed on your Hello Peter account, which matches the one we have on our system and it doesn’t go through.
I’m really sorry to hear about your experience. I completely understand your frustration, and we sincerely apologize for the inconvenience caused.
I’ve noted the time you first contacted us, and we’ll schedule another call around that time so one of our dedicated support consultants and a network engineer can reach out to you directly.
We truly appreciate your patience and understanding. We’ll make sure this matter is resolved so you can continue enjoying the service you love.
Kind regards,
ikeja Support Team