1 reviews | Active since Jan 2016
Review of Ikeja Internet Service Provider
I am extremely disappointed with my experience using Ikeja's internet service. Despite subscribing to their 10MB plan, I’ve struggled to maintain a reliable connection, making it nearly impossible to attend Zoom calls effectively. The customer support has been unhelpful as well. Each time I reach out, I am given the same recommendations: restart my router and perform a speed test. Unfortunately, these steps have done little to resolve the ongoing issues. To make matters worse, whenever it rains, I lose internet access entirely. I have tried to be patient and have contacted support multiple times, but I find myself back at square one every time. If you're looking for a reliable internet service provider, I would strongly advise against choosing Ikeja.
Thank you for your feedback. We are very sorry for the inconvenience with this.
We encourage you to please get in touch with us on *** and we can assist you on our chat line.
Once again, we do apologize for the inconvenience.
Regards,
Gillian
Senior Lead
Thank you for your feedback. We are very sorry for the inconvenience with this.
We encourage you to please get in touch with us on *** and we can assist you on our chat line.
Once again, we do apologize for the inconvenience.
Regards,
Gillian
Senior Lead
