Relocation of equipment

If there’s anything I regret is signing contract with Ikeja. In my entire life I’ve never been so dissatisfied and disappointed with the service. I paid for relocation of equipment on the15 Feb till this day they haven’t relocated my equipment. I’ve been calling them them day in and out with no solution. Today they promised to go to the old address to fetch the equipment guess what!!! They didn’t. Thursday last week they promised to come yesterday (Monday) again they didn’t pitch😔💔no communication whatsoever. They lack sense of urgency zero respect for their customers.