PM
Pulane M
1 reviews | Active since Oct 2022
11 Apr 2026, 08:57
Proud of an agent
I would like to thank Tsholofelo who kindly assisted me with the problem I had since 5am today, I was upset and I was chatting with her on WhatsApp and she asked if she can call me and I agreed and everything changed, she told me what to do on my side and she was patient with me after listening to her with 10 minutes my problem was sorted because of her. Thank you so much Tsholo!!
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Ikeja's replyOfficial
11 Apr 2026, 09:02Good day Pulane
Thank you for your feedback and for sharing your experience with us.
We’re really glad to hear that Tsholofelo was able to assist you and turn your situation around after such a frustrating start to your day. Her patience, willingness to call, and clear guidance truly reflect the level of service we aim to provide, and we’ll be sure to pass on your kind words to her.
At the same time, we notice your 3-star rating and would love to understand what we could have done better to improve your overall experience. Your feedback is important to us, and we’re always looking for ways to do better.
Please feel free to reach out if there’s anything more we can assist you with.
Kind Regards,
ikeja Support ( C.M)
Thank you for your feedback and for sharing your experience with us.
We’re really glad to hear that Tsholofelo was able to assist you and turn your situation around after such a frustrating start to your day. Her patience, willingness to call, and clear guidance truly reflect the level of service we aim to provide, and we’ll be sure to pass on your kind words to her.
At the same time, we notice your 3-star rating and would love to understand what we could have done better to improve your overall experience. Your feedback is important to us, and we’re always looking for ways to do better.
Please feel free to reach out if there’s anything more we can assist you with.
Kind Regards,
ikeja Support ( C.M)
Ikeja's reply11 Apr 2026, 09:02
Official
Good day Pulane
Thank you for your feedback and for sharing your experience with us.
We’re really glad to hear that Tsholofelo was able to assist you and turn your situation around after such a frustrating start to your day. Her patience, willingness to call, and clear guidance truly reflect the level of service we aim to provide, and we’ll be sure to pass on your kind words to her.
At the same time, we notice your 3-star rating and would love to understand what we could have done better to improve your overall experience. Your feedback is important to us, and we’re always looking for ways to do better.
Please feel free to reach out if there’s anything more we can assist you with.
Kind Regards,
ikeja Support ( C.M)
Thank you for your feedback and for sharing your experience with us.
We’re really glad to hear that Tsholofelo was able to assist you and turn your situation around after such a frustrating start to your day. Her patience, willingness to call, and clear guidance truly reflect the level of service we aim to provide, and we’ll be sure to pass on your kind words to her.
At the same time, we notice your 3-star rating and would love to understand what we could have done better to improve your overall experience. Your feedback is important to us, and we’re always looking for ways to do better.
Please feel free to reach out if there’s anything more we can assist you with.
Kind Regards,
ikeja Support ( C.M)