Prolonged Wi-Fi outages

I am writing to formally express my dissatisfaction with the WiFi service provided at my residence by IKEJA Over the past several weeks, I have experienced frequent and prolonged outages, making it increasingly difficult to complete essential tasks and maintain connectivity for work and personal needs.

Despite previous attempts to resolve the issue through your support channels, the problems persist. The constant disruption is impacting my productivity and causing significant inconvenience.

I request immediate attention to address this matter. Please arrange for a technician to inspect the service or provide a detailed resolution plan at your earliest convenience.

E****WA (Mandela)