1 reviews | Active since Jul 2024
Poor servicing
If they had negative rating here, I'd put that! Their customer service is the worst. I've been disconnected for 36 hours now, and the last time they texted (which was also the first), was yesterday, 14 hours after the incident, 3 hours after I reported. Oh, you think they'll bother to pick up calls? Don't even try! I was on hold for 10 minutes, which prompted me to finally write a review.
And this isn't the first occurrence of their poor services, no, no, no! They've always been like this. Responding no less than 3 hours after you report your issue.
For how long will this poor servicing last? Until you lose all your customers? Until everyone knows your poor delivery? Perhaps you'll wake up then. Take heed before it's too late!
Thank you for your review. First off we would like to apologize for the inconvenience caused regarding your tower. We can only imagine the frustration.
Please contact us should you have the same issue on *** and we will gladly assist you. You could even speak with me.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Best regards,
Thank you for your review. First off we would like to apologize for the inconvenience caused regarding your tower. We can only imagine the frustration.
Please contact us should you have the same issue on *** and we will gladly assist you. You could even speak with me.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Best regards,
