Poor service with Sizwe and his management

Not a good company to work with I had not been using for 6 months to be exact now I want re installation they telling me absurd monies the reconnection fee I dnt care about it I do understand but the R480 amount nd that I have to pay for September and October I signed up for month to month now they changing things I dnt have anything in writing with them I asked them for a simple call recording since thy say they record every call even the reference for our call that boy Sizwe gave me my account number when I ask am not happy told him I want his manager to call me he hasn't called yet their service is poor am thinking of canceling everything with them since there is no proper communication