SS
Siphokazi S
1 reviews | Active since May 2026
12 May 2026, 13:39
Poor service
I called this please they had me on hold for 17 minutes without assisting me. No one is assisting me on WhatsApp the last person I spoke to was Sipho who said he is transferring me to their maintenence scheduling team since today no one has gotten back to me.
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Ikeja's replyOfficial
12 May 2026, 14:43Good day Siphokasi Sikiti
We sincerely apologies for the experience you had and for the delay in assistance. We understand how frustrating it must have been for you. This is not the level of service we aim to provide. Please note that the Maintenance Team is scheduled to attend to your query. The team will contact you to confirm availability before coming through.
Once again, we are truly sorry for the inconvenience caused and we thank you for your patience and understanding.
Regards,
ikeja Support Team (N.S)
We sincerely apologies for the experience you had and for the delay in assistance. We understand how frustrating it must have been for you. This is not the level of service we aim to provide. Please note that the Maintenance Team is scheduled to attend to your query. The team will contact you to confirm availability before coming through.
Once again, we are truly sorry for the inconvenience caused and we thank you for your patience and understanding.
Regards,
ikeja Support Team (N.S)
Ikeja's reply12 May 2026, 14:43
Official
Good day Siphokasi Sikiti
We sincerely apologies for the experience you had and for the delay in assistance. We understand how frustrating it must have been for you. This is not the level of service we aim to provide. Please note that the Maintenance Team is scheduled to attend to your query. The team will contact you to confirm availability before coming through.
Once again, we are truly sorry for the inconvenience caused and we thank you for your patience and understanding.
Regards,
ikeja Support Team (N.S)
We sincerely apologies for the experience you had and for the delay in assistance. We understand how frustrating it must have been for you. This is not the level of service we aim to provide. Please note that the Maintenance Team is scheduled to attend to your query. The team will contact you to confirm availability before coming through.
Once again, we are truly sorry for the inconvenience caused and we thank you for your patience and understanding.
Regards,
ikeja Support Team (N.S)