MJ
Minazana J
1 reviews | Active since May 2014
05 Sept 2024, 11:19
Poor Service Company
According to Ikeja engineers my router has lost configaration and this is the second time this year. the first time it took them 3weeks to reply to me and yet my signal was worse and did not cover the whole house only if am close to the router and I said nothing. This is the second time 4days their chat bot and WhatsApp has no one attending it and yet I have recommended 2 people to use this stupid service provider and they are also experiencing the same negligence and disgusting service.
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Ikeja's replyOfficial
06 Sept 2024, 21:05Good day Minazana,
Thank you for your information. We do apologize for the inconvenience caused.
We will ask that you chat to us and ask to speak to me on *** and I will gladly investigate this further.
Once again, we do apologize for any inconvenience.
Yours in service,
Gillian
Senior Lead
Thank you for your information. We do apologize for the inconvenience caused.
We will ask that you chat to us and ask to speak to me on *** and I will gladly investigate this further.
Once again, we do apologize for any inconvenience.
Yours in service,
Gillian
Senior Lead
Ikeja's reply06 Sept 2024, 21:05
Official
Good day Minazana,
Thank you for your information. We do apologize for the inconvenience caused.
We will ask that you chat to us and ask to speak to me on *** and I will gladly investigate this further.
Once again, we do apologize for any inconvenience.
Yours in service,
Gillian
Senior Lead
Thank you for your information. We do apologize for the inconvenience caused.
We will ask that you chat to us and ask to speak to me on *** and I will gladly investigate this further.
Once again, we do apologize for any inconvenience.
Yours in service,
Gillian
Senior Lead