TT
Thandeka T

1 reviews | Active since Apr 2020

01 Sept 2024, 08:20

Poor service

This is my 3rd review regarding this service provider, their service is waaaaay toooo pooooor ๐Ÿ‘Ž๐ŸพEvery week we must suffer 2 to 3 days of no internet, yet they never reimburse for those day, nor do they extend payment period, they're service is nonsense, I wouldn't recommend it to anyone

0
Replies (3)
Ikeja
Ikeja's reply06 Sept 2024, 20:58
Official
Good day Thandeka,

Thank you for your feedback. We do apologize for any inconvenience. 

Please chat to me directly on *** and I will gladly investigate and resolve your issue. 

Once again, we do apologize. 

Regards,
Gillian
Senior Lead
TT
Thandeka T's update06 Sept 2024, 21:15
Reviewer Update
The number is noy showing, you van privately reply so I can get the number
Ikeja
Ikeja's reply06 Sept 2024, 21:47
Official
Hello Thandeka,

It is our standard chat line. You can use this to ask to speak with me. Alternatively my colleague Dorah will be available tomorrow morning.

Thank you. 
Gillian
Senior Lead