DM
Devon M
1 reviews | Active since Jan 2024
19 Feb 2025, 07:51
Poor service and customer support
The after sales service is absolutely poor , i logged a call for 3 days and it hasnt been answered via their whatsapp line before any communication they just respond the tower ur connected to is currently down technicians were dispatched to investigate my foot. Mind you when u work from home is difficult when such happens
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Ikeja's replyOfficial
20 Feb 2025, 19:25Good day Devon,
Thank you for taking the time to share your experience. We're sorry to hear you had a less than satisfactory encounter with our service. We want the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues quickly.
Regards,ikeja Wireless Team!
Thank you for taking the time to share your experience. We're sorry to hear you had a less than satisfactory encounter with our service. We want the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues quickly.
Regards,ikeja Wireless Team!
Ikeja's reply20 Feb 2025, 19:25
Official
Good day Devon,
Thank you for taking the time to share your experience. We're sorry to hear you had a less than satisfactory encounter with our service. We want the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues quickly.
Regards,ikeja Wireless Team!
Thank you for taking the time to share your experience. We're sorry to hear you had a less than satisfactory encounter with our service. We want the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues quickly.
Regards,ikeja Wireless Team!