Poor service

Ikeja provides the worst service, I wrote a review about them a week ago, and I am still back here to complain, we pay for a full month of service, we don't get to utilize the service with pleasure, their towers are mostly down so they say, however they without fail disconnect their services by the first of each month, why should we pay for wifi if we still have yo buy data? Gillian responded on my previous review and said I should ask to speak to him/her, however they still fail to put me through to him/her, ikeja is one hell of a service provider😡