Poor devices | Poor customer service

Everytime there is a storm , I end up having no Wi-Fi connection. And getting in touch with the IKeja team on WhatsApp is such a hassle, Ntombi took forever to respond only to come back and tell me to plug and unplug the Wi-Fi as if I not been doing that . I called in and spoke to Mbali asked for the maintenance team because something is wrong with the Wi-Fi and I was told they cannot schedule me for maintenance without proof that anything is damaged . I’m tired of this network . On top of that, I know it will take 100 days for the maintenance team to attend to me. I’m over this network . I’d like their their devices removed from my premises .