1 reviews | Active since Aug 2025
Poor customer service ever received from the ikeja company
Good evening my name is Joseph, a very ****ed customer of ikeja, Iv never imagined to be going through this terrible bad service I’m currently receiving from ikeja service provider, Hellopeter team can you please intervene and investigate the Ikeja team since from the last complaint I did with Ikeja & on Hellopeter platform if I ever Received any Help from Ikeja team, I didn’t have internet access since from the last complaint I made to ikeja till today, to make things worse the company takes no accountability to check the following day after complaint on Hellopeter if my Wave system is back on track! Hellopeter team can you please intervene and help me get untouch with the Ikeja Head office and founders of the company because what I’m going through while I pay for the service it’s Not On!
Thank you for sharing your feedback and for taking my call. We’re truly sorry to hear about your disappointing experience, and we understand how frustrating this must have been for you. Please know that this is not the level of service we strive to provide. We have escalated the issue further and will communicate the next steps to ensure you receive a stable and consistent connection. Your patience and understanding are greatly appreciated as we work to resolve this matter.
Kind regards
ikeja team
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Thank you for sharing your feedback and for taking my call. We’re truly sorry to hear about your disappointing experience, and we understand how frustrating this must have been for you. Please know that this is not the level of service we strive to provide. We have escalated the issue further and will communicate the next steps to ensure you receive a stable and consistent connection. Your patience and understanding are greatly appreciated as we work to resolve this matter.
Kind regards
ikeja team
***