Poor customer service and constant connection issues

I am very dissappointed with the service team at Ikeja...I logged a fault with Ikeja last week and they came to "Fix" my internet after numerous calls to their office . I am offline again this week, since yesterday (Sunday) I have been offline which means I cant work as I work from home and I explained this to Ikeja the last time and again I am being told I need to wait 5 days for their technicians which means I wont be able to work for 5 days. This is a matter of urgency but it is not handled as such by their team.