NT
Nichol T

1 reviews | Active since Dec 2023

06 May 2024, 17:46

Poor customer service and bad connection

If there's a company that doesn't care about it's customers it's iKeja as long as they getting their money every month they are not bothered, it's over 3 months now complaining about one thing but there's no solution. Everyday your connection is very bad especially after 16:00 it's worse you end up spending more money on data whiles you have wi-fi 🥺 how inconvenient is that

0
Replies (1)
Ikeja
Ikeja's reply14 May 2024, 14:59
Official
Good day Nichol,

Thank you for your feedback. This sounds like we need to chat with our network team. We do apologize for the inconvenience in this. 

Please can you chat to us on *** and we will gladly assist you further. 

Thank you for choosing us, and once again, we do apologize. 

Regards,
Gillian
Senior Lead