ZT
Zimkitha T

1 reviews | Active since Sept 2023

01 Sept 2023, 16:21

Poor Customer service

What a disappointing service! I made payment yesterday using OZOW which is the same payment method I use monthly, I am still disconnected, Agents are not helpful both on WhatsApp and when you are calling. I sent my first text at 7h25 this morning and issue has not been resolved, bear in mind I am working from home and therefore need internet connection.. What an inconvenience.

0
Replies (1)
Ikeja
Ikeja's reply01 Sept 2023, 16:39
Official
Hello Zimkitha,

I do apologize for the inconvenience caused with regards to logging in. 

Can we get someone to call you shortly? 

Thank you.
Gillian
Senior Customer Lead