IN
Ikeja N
1 reviews | Active since Jan 2026
20 Jan 2026, 19:24
NOT RELIABLE- NEVER USE THEM
Nonsense, Nonsense, Nonsense!!!
This thing and these people are evil. I am paying for ikeja prime and I have to also buy data!!!!!
This thing last worked proper on Friday!!!!
I have been without internet for almost a week!!!!
The only thing they’re saying is they will come and check it within 5-7 days!!!!
This is not the first time this has occurred. I am paying for something that is not working.
Total ****!!! No sense of urgency nothing!!!
I wanted to work from home this week, I couldn’t because of this Ikeja thing.
I need my money!!!!!
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Replies (2)IN
Ikeja N's updateReviewer Update
20 Jan 2026, 19:28I have been trying to get hold of them, since forever!!!
No one is responding…
****!!!
No one is responding…
****!!!
IN
Ikeja N's update20 Jan 2026, 19:28
Reviewer Update
I have been trying to get hold of them, since forever!!!
No one is responding…
****!!!
No one is responding…
****!!!
Ikeja's replyOfficial
20 Jan 2026, 19:33Good day Lethnosana
We sincerely apologize for the ongoing disruption and frustration you’ve experienced. We fully understand how unacceptable it is to pay for a service—especially a premium service—and be without connectivity for an extended period, particularly when you rely on it to work from home.
We acknowledge that this is not the first occurrence and that the waiting period of 5–7 working days has added to your dissatisfaction. Please accept our apologies for the inconvenience caused and for the lack of urgency you feel has been shown. This is not the level of service we aim to provide our customers.
Thank you for taking my call and for explaining that you experienced intermittent connectivity issues from Friday, followed by a complete service outage yesterday.
We truly regret the impact this has had on your work and the additional costs you’ve had to incur for mobile data.Thank you for bringing this to our attention. We appreciate your patience and value your support, and we remain committed to resolving this matter as quickly as possible.
Kind Regrads
ikeja Support (C.M)
We sincerely apologize for the ongoing disruption and frustration you’ve experienced. We fully understand how unacceptable it is to pay for a service—especially a premium service—and be without connectivity for an extended period, particularly when you rely on it to work from home.
We acknowledge that this is not the first occurrence and that the waiting period of 5–7 working days has added to your dissatisfaction. Please accept our apologies for the inconvenience caused and for the lack of urgency you feel has been shown. This is not the level of service we aim to provide our customers.
Thank you for taking my call and for explaining that you experienced intermittent connectivity issues from Friday, followed by a complete service outage yesterday.
We truly regret the impact this has had on your work and the additional costs you’ve had to incur for mobile data.Thank you for bringing this to our attention. We appreciate your patience and value your support, and we remain committed to resolving this matter as quickly as possible.
Kind Regrads
ikeja Support (C.M)
Best regards,
Ikeja's reply20 Jan 2026, 19:33
Official
Good day Lethnosana
We sincerely apologize for the ongoing disruption and frustration you’ve experienced. We fully understand how unacceptable it is to pay for a service—especially a premium service—and be without connectivity for an extended period, particularly when you rely on it to work from home.
We acknowledge that this is not the first occurrence and that the waiting period of 5–7 working days has added to your dissatisfaction. Please accept our apologies for the inconvenience caused and for the lack of urgency you feel has been shown. This is not the level of service we aim to provide our customers.
Thank you for taking my call and for explaining that you experienced intermittent connectivity issues from Friday, followed by a complete service outage yesterday.
We truly regret the impact this has had on your work and the additional costs you’ve had to incur for mobile data.Thank you for bringing this to our attention. We appreciate your patience and value your support, and we remain committed to resolving this matter as quickly as possible.
Kind Regrads
ikeja Support (C.M)
We sincerely apologize for the ongoing disruption and frustration you’ve experienced. We fully understand how unacceptable it is to pay for a service—especially a premium service—and be without connectivity for an extended period, particularly when you rely on it to work from home.
We acknowledge that this is not the first occurrence and that the waiting period of 5–7 working days has added to your dissatisfaction. Please accept our apologies for the inconvenience caused and for the lack of urgency you feel has been shown. This is not the level of service we aim to provide our customers.
Thank you for taking my call and for explaining that you experienced intermittent connectivity issues from Friday, followed by a complete service outage yesterday.
We truly regret the impact this has had on your work and the additional costs you’ve had to incur for mobile data.Thank you for bringing this to our attention. We appreciate your patience and value your support, and we remain committed to resolving this matter as quickly as possible.
Kind Regrads
ikeja Support (C.M)
Best regards,