pN
portia N
1 reviews | Active since Jul 2013
26 Jan 2024, 16:57
No technicians to assist.
A week ago my monitor exploded. I send a message to ikeja on the WhatsApp group and the lady assisted me and told me she logged a call with the technicians to come to my house and fixed it. So yesterday I did a follow up as more than 7 days has passed without any feedback. Only to be told that I wasn't booked for maintenance.. And the guy told me technicians will come to my house as soonest. So this morning I send a message on WhatsApp to follow up. And again I was told that no one is able to assist me. I must call on Monday... Highly disappointed with ikeja and they service...
Helpful (0)
Replies (3)0
Replies (3)
Ikeja's replyOfficial
30 Jan 2024, 12:10Good day Portia,
Thank you for the feedback. We do apologize about the inconvenience.
Please may we ask that you chat to us on *** and we will get the help needed.
We do apologize for the inconvenience again.
Regards,
Gillian
Senior Lead
Thank you for the feedback. We do apologize about the inconvenience.
Please may we ask that you chat to us on *** and we will get the help needed.
We do apologize for the inconvenience again.
Regards,
Gillian
Senior Lead
Ikeja's reply30 Jan 2024, 12:10
Official
Good day Portia,
Thank you for the feedback. We do apologize about the inconvenience.
Please may we ask that you chat to us on *** and we will get the help needed.
We do apologize for the inconvenience again.
Regards,
Gillian
Senior Lead
Thank you for the feedback. We do apologize about the inconvenience.
Please may we ask that you chat to us on *** and we will get the help needed.
We do apologize for the inconvenience again.
Regards,
Gillian
Senior Lead
Ikeja's replyOfficial
30 Jan 2024, 12:25Good day Portia,
Thank you for the feedback. We do apologize about the inconvenience.
Please may we ask that you chat to us on *** and we will get the help needed.
We do apologize for the inconvenience again.
Regards,
Gillian
Senior Lead
Thank you for the feedback. We do apologize about the inconvenience.
Please may we ask that you chat to us on *** and we will get the help needed.
We do apologize for the inconvenience again.
Regards,
Gillian
Senior Lead
Ikeja's reply30 Jan 2024, 12:25
Official
Good day Portia,
Thank you for the feedback. We do apologize about the inconvenience.
Please may we ask that you chat to us on *** and we will get the help needed.
We do apologize for the inconvenience again.
Regards,
Gillian
Senior Lead
Thank you for the feedback. We do apologize about the inconvenience.
Please may we ask that you chat to us on *** and we will get the help needed.
We do apologize for the inconvenience again.
Regards,
Gillian
Senior Lead
pN
portia N's updateReviewer Update
31 Jan 2024, 00:39Which numbers will that be. As I've been chatting to you guys in WhatsApp. But m being told the same thing... 'That i'm on the emergency waiting list'
pN
portia N's update31 Jan 2024, 00:39
Reviewer Update
Which numbers will that be. As I've been chatting to you guys in WhatsApp. But m being told the same thing... 'That i'm on the emergency waiting list'