SM
Simphiwe M
1 reviews | Active since Oct 2020
12 Jan 2024, 23:02
No internet by iKeja prepaid service provider
No internet for 5 days on a prepaid deal. My iKeja number is 1866. I brought the problem to their whatsapp communication on Tuesday the 09/01/2024 after my internet responded on previous Monday, "connected but no internet". I had no internet for 5 consecutive days. I am unable to work for a whole week.
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Ikeja's replyOfficial
13 Jan 2024, 08:24Good day Simphiwe,
Thank you for your feedback. We do apologize for the inconvenience caused in this regards.
Please may we ask that your chat to us on *** and ask to speak to Gillian. I will gladly assist you.
Once again, we do apologize for the inconvenience.
Yours in service,
Gillian
Senior Lead
Thank you for your feedback. We do apologize for the inconvenience caused in this regards.
Please may we ask that your chat to us on *** and ask to speak to Gillian. I will gladly assist you.
Once again, we do apologize for the inconvenience.
Yours in service,
Gillian
Senior Lead
Ikeja's reply13 Jan 2024, 08:24
Official
Good day Simphiwe,
Thank you for your feedback. We do apologize for the inconvenience caused in this regards.
Please may we ask that your chat to us on *** and ask to speak to Gillian. I will gladly assist you.
Once again, we do apologize for the inconvenience.
Yours in service,
Gillian
Senior Lead
Thank you for your feedback. We do apologize for the inconvenience caused in this regards.
Please may we ask that your chat to us on *** and ask to speak to Gillian. I will gladly assist you.
Once again, we do apologize for the inconvenience.
Yours in service,
Gillian
Senior Lead