SM
Siyabulela M
1 reviews | Active since Apr 2022
01 Apr 2022, 08:05
Negligence
No Internet from 05h00 till now (08h01) they say their WhatsApp customer care starts at 07h30, but no response as I type this (08h03). Very poor service and i feel like they do not care! I couldn't do my assignment because of their negligence!
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Replies (1)
Ikeja's replyOfficial
01 Apr 2022, 16:15Hello Siyabulela,
Thank you for your time on the phone.
It was a pleasure to explain some of the reasons behind your wait and payment issues. I am happy that you feel this was made clear to you. We always want to provide the best service possible, and I appreciate your feedback and the opportunity for us to resolve your frustrations.
Thank you, Patrick the Head of Customer Engagement
Thank you for your time on the phone.
It was a pleasure to explain some of the reasons behind your wait and payment issues. I am happy that you feel this was made clear to you. We always want to provide the best service possible, and I appreciate your feedback and the opportunity for us to resolve your frustrations.
Thank you, Patrick the Head of Customer Engagement
Ikeja's reply01 Apr 2022, 16:15
Official
Hello Siyabulela,
Thank you for your time on the phone.
It was a pleasure to explain some of the reasons behind your wait and payment issues. I am happy that you feel this was made clear to you. We always want to provide the best service possible, and I appreciate your feedback and the opportunity for us to resolve your frustrations.
Thank you, Patrick the Head of Customer Engagement
Thank you for your time on the phone.
It was a pleasure to explain some of the reasons behind your wait and payment issues. I am happy that you feel this was made clear to you. We always want to provide the best service possible, and I appreciate your feedback and the opportunity for us to resolve your frustrations.
Thank you, Patrick the Head of Customer Engagement