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Akhona D
1 reviews | Active since Jul 2025
30 Jul 2025, 20:10
Internet connection
I would like to Give Kudos to an exceptional consultant Naledi! We were without internet disconnected for 4days. I called in tried to figure what the problem is. Spent over 15min. She offered to call back as she realised i was running out of airtime to make sure we the problem is solved. Her patience was top noch, very professional lady. She wanted pics of my connection, told her i was without data, did she not offer to call back while i try and get the data! I wish you well sis in this business! Its people like you that are changing call centre perceptions! A job well done sis, thank You!
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Replies (1)Ikeja's replyOfficial
31 Jul 2025, 14:10Good day Akhona,
Thank you for fuelling us with your positive review. We're delighted to hear that you had a wonderful experience with Naledi. At Ikeja, we are committed to delivering world-class customer service.
We appreciate your support and thank you for choosing ikeja.
Kind regards,
Karabo
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Thank you for fuelling us with your positive review. We're delighted to hear that you had a wonderful experience with Naledi. At Ikeja, we are committed to delivering world-class customer service.
We appreciate your support and thank you for choosing ikeja.
Kind regards,
Karabo
***
Ikeja's reply31 Jul 2025, 14:10
Official
Good day Akhona,
Thank you for fuelling us with your positive review. We're delighted to hear that you had a wonderful experience with Naledi. At Ikeja, we are committed to delivering world-class customer service.
We appreciate your support and thank you for choosing ikeja.
Kind regards,
Karabo
***
Thank you for fuelling us with your positive review. We're delighted to hear that you had a wonderful experience with Naledi. At Ikeja, we are committed to delivering world-class customer service.
We appreciate your support and thank you for choosing ikeja.
Kind regards,
Karabo
***
