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David
1 reviews | Active since Sept 2023
26 Aug 2026, 10:01
Installations
Very bad service, once they have your money they don't care about how bad their services are. Even when you call to they them, they don't care
Helpful (0)
Replies (2)0
Replies (2)D
David's updateReviewer Update
26 Aug 2026, 16:07It's after 4pm and whichever team that will be installing the wifi still hasn't called and nothing has been communicated since we last talked. I already know that you won't be coming. This a horrible experience I have with you and it's a very bad reflection on how you handle and do things. You are further causing more inconvenience onto of the one you already dealt us. Whats worse is that you'll be expecting payments from customers to come in on time yet you treat them like you don't care. This is very bad of you, I was right to say that once a payment has gone through you don't care about your customers. Very bad service and I'm really dissapointed, this is a negative 10 start treatment you are giving us. Very horrible and distasteful of you
D
David's update26 Aug 2026, 16:07
Reviewer Update
It's after 4pm and whichever team that will be installing the wifi still hasn't called and nothing has been communicated since we last talked. I already know that you won't be coming. This a horrible experience I have with you and it's a very bad reflection on how you handle and do things. You are further causing more inconvenience onto of the one you already dealt us. Whats worse is that you'll be expecting payments from customers to come in on time yet you treat them like you don't care. This is very bad of you, I was right to say that once a payment has gone through you don't care about your customers. Very bad service and I'm really dissapointed, this is a negative 10 start treatment you are giving us. Very horrible and distasteful of you
Ikeja's replyOfficial
26 Aug 2026, 17:09Hi David,The technicians have arrived at the mentioned address and I have confirmed this directly with the account holder. Please ask him to verify the information provided.I also spoke with you earlier today, after which you referred me to the correct account holder and I appreciate your assistance in helping us resolve the matter.
Thank you for the assistance you provided today. Your feedback and engagement helped us identify where our service shortfalls occurred and where we need to improve.
At Ikeja, we pride ourselves on delivering excellent customer service, and we remain committed to ensuring that our customers receive the service and communication they deserve.Thank you once again for your assistance and patience.
ikeja support (W L)
Thank you for the assistance you provided today. Your feedback and engagement helped us identify where our service shortfalls occurred and where we need to improve.
At Ikeja, we pride ourselves on delivering excellent customer service, and we remain committed to ensuring that our customers receive the service and communication they deserve.Thank you once again for your assistance and patience.
ikeja support (W L)
Ikeja's reply26 Aug 2026, 17:09
Official
Hi David,The technicians have arrived at the mentioned address and I have confirmed this directly with the account holder. Please ask him to verify the information provided.I also spoke with you earlier today, after which you referred me to the correct account holder and I appreciate your assistance in helping us resolve the matter.
Thank you for the assistance you provided today. Your feedback and engagement helped us identify where our service shortfalls occurred and where we need to improve.
At Ikeja, we pride ourselves on delivering excellent customer service, and we remain committed to ensuring that our customers receive the service and communication they deserve.Thank you once again for your assistance and patience.
ikeja support (W L)
Thank you for the assistance you provided today. Your feedback and engagement helped us identify where our service shortfalls occurred and where we need to improve.
At Ikeja, we pride ourselves on delivering excellent customer service, and we remain committed to ensuring that our customers receive the service and communication they deserve.Thank you once again for your assistance and patience.
ikeja support (W L)