TM
Tamela M
1 reviews | Active since Apr 2023
16 Apr 2023, 09:26
Incompetence, unprofessional online agents with no name! Takes an hour to reply!
Irate to the core! Your service is ridiculous I regret the day I installed ikeja!
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Replies (1)
Ikeja's replyOfficial
24 May 2023, 14:36Hello Tamela,
Sorry to hear about your experience. To reconfirm our last conversation on the 30th of April we did provide a 10% discount based on the downtime you experienced.
This is not the usual experience. I have organised our team leaders to contact you to understand how things are going.
Best, Patrick the Head of Customer Service
Sorry to hear about your experience. To reconfirm our last conversation on the 30th of April we did provide a 10% discount based on the downtime you experienced.
This is not the usual experience. I have organised our team leaders to contact you to understand how things are going.
Best, Patrick the Head of Customer Service
Ikeja's reply24 May 2023, 14:36
Official
Hello Tamela,
Sorry to hear about your experience. To reconfirm our last conversation on the 30th of April we did provide a 10% discount based on the downtime you experienced.
This is not the usual experience. I have organised our team leaders to contact you to understand how things are going.
Best, Patrick the Head of Customer Service
Sorry to hear about your experience. To reconfirm our last conversation on the 30th of April we did provide a 10% discount based on the downtime you experienced.
This is not the usual experience. I have organised our team leaders to contact you to understand how things are going.
Best, Patrick the Head of Customer Service