MM
Moeletsi M

1 reviews | Active since Dec 2020

17 Apr 2022, 21:04

I'm their existing client already, poor client service Paid on the 01/04/22 For new installation on one of my properties 17 days later no phone call nor message I'm left in the dark,Canceling the contract is the only option in my now

I'm their existing client already, poor client service Paid on the 01/04/22 For new installation on one of my properties 17 days later no phone call nor message I'm left in the dark,Canceling the contract is the only option in my now. I have requested call center contacts several times nada Disappointed 😡

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Replies (1)
Ikeja
Ikeja's reply18 Apr 2022, 09:32
Official
Good morning Moeletsi,

I am sorry for the delay in getting back in touch with you, there have been delays due to a large number of signups.

I did send a message out about the delays, but there is a chance you did not receive this. I have asked one of my team to call you this morning so we can make organise this for you. 

Best, Patrick the Head of Customer Success