IKEJA WIFI INCOMPETENCE

I am disappointed in this company, their tower is always having a problem cloudy and many days.worst of all is on clear days like the 11th and the 12th of June. Since yesterday the 11th 06 2024 until now, I don't have wifi connection. When I enquire, I'm told the tower I'm connected to is off. Technicians are busy restoring the tower. The question is, come month end at midnight, the supply is switched off, that's before the 1st of each month, is this fair to the customer to loose net work coverage for 2 days without compensation for the days lost? When I ask the management I'm told it's a pay as you go company. What measures are they taking to treat their customers as a one size fit all? When I joined them it was during the month but month end they switch off. You can't even choose a suitable day for your payment like any other company does. I feel the company is grossly unfair to it's customers