MM
Mxolisi M
1 reviews | Active since Jul 2021
29 Sept 2025, 10:16
Ikeja WiFi
I experienced an internet issue with my Ikeja Prime account in Ikeja WiFi. While Ikeja R5 worked fine, my Prime account couldn't connect. After chatting with Ikeja Support agent called Sandy. I learned my router was online, but my hotspot was missing. I sent a picture of my router and cables as requested by Sandy, and the connection was restored. Thank you Sandy and Ikeja Team.
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Ikeja's replyOfficial
29 Sept 2025, 10:30Good day Mxolisi,
Thank you for your awesome review. We’re delighted that Sandy showcased her excellent troubleshooting skills and was able to get you back online.
At ikeja, we pride ourselves on providing quick response times and a seamless connection experience.We truly appreciate your continued support.
Kind regards,
ikeja Support Team
Thank you for your awesome review. We’re delighted that Sandy showcased her excellent troubleshooting skills and was able to get you back online.
At ikeja, we pride ourselves on providing quick response times and a seamless connection experience.We truly appreciate your continued support.
Kind regards,
ikeja Support Team
Ikeja's reply29 Sept 2025, 10:30
Official
Good day Mxolisi,
Thank you for your awesome review. We’re delighted that Sandy showcased her excellent troubleshooting skills and was able to get you back online.
At ikeja, we pride ourselves on providing quick response times and a seamless connection experience.We truly appreciate your continued support.
Kind regards,
ikeja Support Team
Thank you for your awesome review. We’re delighted that Sandy showcased her excellent troubleshooting skills and was able to get you back online.
At ikeja, we pride ourselves on providing quick response times and a seamless connection experience.We truly appreciate your continued support.
Kind regards,
ikeja Support Team