FH
Fortune H
1 reviews | Active since Aug 2020
03 Jul 2025, 13:30
Ikeja WIFI
Horrible. I haven't had internet for 24 hours, no feedback either. These people don't know what they are doing because the only reason they ever have when this happens is "The tower you're connected to is down, there is a team investigating". There is never a reason.
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Ikeja's replyOfficial
04 Jul 2025, 08:07Good day Fortune,
Thank you for raising your concerns.
Please note that I attempted to contact you on the number you provided, but was unsuccessful.
The tower you are connected to experienced downtime yesterday. We did send communication to all affected clients and sincerely apologize for the time it took to resolve the issue. Our field technicians worked tirelessly to restore the service.I’m pleased to inform you that the issue has been resolved, and you should now be experiencing excellent internet connectivity.
Thank you for your patience and understanding. Wishing you a great weekend ahead!
Kind regards,
Karabo
Thank you for raising your concerns.
Please note that I attempted to contact you on the number you provided, but was unsuccessful.
The tower you are connected to experienced downtime yesterday. We did send communication to all affected clients and sincerely apologize for the time it took to resolve the issue. Our field technicians worked tirelessly to restore the service.I’m pleased to inform you that the issue has been resolved, and you should now be experiencing excellent internet connectivity.
Thank you for your patience and understanding. Wishing you a great weekend ahead!
Kind regards,
Karabo
Ikeja's reply04 Jul 2025, 08:07
Official
Good day Fortune,
Thank you for raising your concerns.
Please note that I attempted to contact you on the number you provided, but was unsuccessful.
The tower you are connected to experienced downtime yesterday. We did send communication to all affected clients and sincerely apologize for the time it took to resolve the issue. Our field technicians worked tirelessly to restore the service.I’m pleased to inform you that the issue has been resolved, and you should now be experiencing excellent internet connectivity.
Thank you for your patience and understanding. Wishing you a great weekend ahead!
Kind regards,
Karabo
Thank you for raising your concerns.
Please note that I attempted to contact you on the number you provided, but was unsuccessful.
The tower you are connected to experienced downtime yesterday. We did send communication to all affected clients and sincerely apologize for the time it took to resolve the issue. Our field technicians worked tirelessly to restore the service.I’m pleased to inform you that the issue has been resolved, and you should now be experiencing excellent internet connectivity.
Thank you for your patience and understanding. Wishing you a great weekend ahead!
Kind regards,
Karabo