NM
Nan M
1 reviews | Active since Jan 2021
23 Apr 2025, 07:52
Ikeja the worst company.
Ikeja is the worse I can't believe we are still dealing with the same problem. Even after sending their engineers they just messed up the connection. They even disconnected an extender which we paid for. How? All you get are excuses. It's amost a month talking about this. They need to resend the engineers. All they do is keeo quite after a day or so and forward you screenshots saying everything is fine. Why would we waste our time calling sending messages if everything is fine? Now I'm told to pay again lol for them to come. LOL! Is this is how they make money?
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Replies (1)Ikeja's replyOfficial
29 Apr 2025, 13:14Good day Nansie,
I’m truly sorry to hear that your experience with us has been this frustrating, and I completely understand your disappointment.
This is not the level of service we want to provide our clients with. We have sent you an email to discuss this further, as we are committed to resolving this issue.
warm regard
I’m truly sorry to hear that your experience with us has been this frustrating, and I completely understand your disappointment.
This is not the level of service we want to provide our clients with. We have sent you an email to discuss this further, as we are committed to resolving this issue.
warm regard
Ikeja's reply29 Apr 2025, 13:14
Official
Good day Nansie,
I’m truly sorry to hear that your experience with us has been this frustrating, and I completely understand your disappointment.
This is not the level of service we want to provide our clients with. We have sent you an email to discuss this further, as we are committed to resolving this issue.
warm regard
I’m truly sorry to hear that your experience with us has been this frustrating, and I completely understand your disappointment.
This is not the level of service we want to provide our clients with. We have sent you an email to discuss this further, as we are committed to resolving this issue.
warm regard
