NM
Nan M
1 reviews | Active since Jan 2021
04 Apr 2025, 22:20
Ikeja The Worse Wi-Fi service provider
Ikeja where do I start? Either they got so much support a'd business and don't CARE to service. You report no one bothers to even answer a call. I'm on call 01:01:29 minutes. Mind you it's 22:17. We reported over a week. Don't ever do business with them. You'll be sorry.
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Replies (2)NM
Nan M's updateReviewer Update
05 Apr 2025, 07:17IKEJA We are so disappointed frustrated. Bekng on the phone for more than an hour no one answered or called back. WHATSAPP the same. We emailed. This ussue is over than a week. No help or interest.
NM
Nan M's update05 Apr 2025, 07:17
Reviewer Update
IKEJA We are so disappointed frustrated. Bekng on the phone for more than an hour no one answered or called back. WHATSAPP the same. We emailed. This ussue is over than a week. No help or interest.
Ikeja's replyOfficial
07 Apr 2025, 08:28Good day Nansie,
Please accept our sincere apologies—this is certainly not the standard of service we aim to deliver. Thank you for bringing your experience to our attention. I truly appreciate the opportunity to make things right.I’ve sent you an email that outlines the next steps to help us begin investigating the issue you’re experiencing.Thank you for your patience and understanding.
Kind regards,
Karabo
Please accept our sincere apologies—this is certainly not the standard of service we aim to deliver. Thank you for bringing your experience to our attention. I truly appreciate the opportunity to make things right.I’ve sent you an email that outlines the next steps to help us begin investigating the issue you’re experiencing.Thank you for your patience and understanding.
Kind regards,
Karabo
Ikeja's reply07 Apr 2025, 08:28
Official
Good day Nansie,
Please accept our sincere apologies—this is certainly not the standard of service we aim to deliver. Thank you for bringing your experience to our attention. I truly appreciate the opportunity to make things right.I’ve sent you an email that outlines the next steps to help us begin investigating the issue you’re experiencing.Thank you for your patience and understanding.
Kind regards,
Karabo
Please accept our sincere apologies—this is certainly not the standard of service we aim to deliver. Thank you for bringing your experience to our attention. I truly appreciate the opportunity to make things right.I’ve sent you an email that outlines the next steps to help us begin investigating the issue you’re experiencing.Thank you for your patience and understanding.
Kind regards,
Karabo