SD
Sihle D
1 reviews | Active since Dec 2017
10 Apr 2024, 19:53
Ikeja sucks
Worst customer service ever, how is that I’m on the chat service and I’ve still not gotten a support agent? I sent them a message at 19:08 and now we are at 19:52 and nothing??? Then you wonder why people in the township are cancelling and going to fibre instead. I’ve had no internet since 7pm, I’ve rebooted countless times and nothing.
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Ikeja's replyOfficial
15 Apr 2024, 09:56Good day Sihle,
Thank you for your feedback. We do apologize for the inconvenience caused in this regard. Please chat to us and ask to speak to me if not resolved on *** and we will gladly assist you.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Thank you for your feedback. We do apologize for the inconvenience caused in this regard. Please chat to us and ask to speak to me if not resolved on *** and we will gladly assist you.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Ikeja's reply15 Apr 2024, 09:56
Official
Good day Sihle,
Thank you for your feedback. We do apologize for the inconvenience caused in this regard. Please chat to us and ask to speak to me if not resolved on *** and we will gladly assist you.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Thank you for your feedback. We do apologize for the inconvenience caused in this regard. Please chat to us and ask to speak to me if not resolved on *** and we will gladly assist you.
Once again, we do apologize.
Regards,
Gillian
Senior Lead