SD
Sihle D
1 reviews | Active since Jan 2024
26 Jan 2025, 11:32
Ikeja still has ****py service in 2025
My internet has been dropping on and off for days, I do the same thing reboot and start again. I contact customer services today, speak to Taholofelo who did not help me at all. I am not sure if she is new or what but she kept telling me the same thing over and over again and I had to keep repeat myself 😭 eventually she passed me to technical services and it had been 30 mins with no response from them as they have been “looking into my issue”. Is ikeja staff playing games or what is going on??
Helpful (0)
Replies (5)0
Replies (5)
Ikeja's replyOfficial
26 Jan 2025, 11:47Good day Sihle,
Thank you for your feedback on Hello Peter. We do apologize for the inconvenience.
We do see now that you are currently being assisted by our Tech team. If you come across any further issues please chat to us again.
Regards,
Gillian
Senior Lead
Thank you for your feedback on Hello Peter. We do apologize for the inconvenience.
We do see now that you are currently being assisted by our Tech team. If you come across any further issues please chat to us again.
Regards,
Gillian
Senior Lead
Ikeja's reply26 Jan 2025, 11:47
Official
Good day Sihle,
Thank you for your feedback on Hello Peter. We do apologize for the inconvenience.
We do see now that you are currently being assisted by our Tech team. If you come across any further issues please chat to us again.
Regards,
Gillian
Senior Lead
Thank you for your feedback on Hello Peter. We do apologize for the inconvenience.
We do see now that you are currently being assisted by our Tech team. If you come across any further issues please chat to us again.
Regards,
Gillian
Senior Lead
SD
Sihle D's updateReviewer Update
26 Jan 2025, 13:19Hi Gillian
I don’t know where else I must complain because wow, my internet has still not been restored properly. I can hardly stream let alone work
I don’t know where else I must complain because wow, my internet has still not been restored properly. I can hardly stream let alone work
SD
Sihle D's update26 Jan 2025, 13:19
Reviewer Update
Hi Gillian
I don’t know where else I must complain because wow, my internet has still not been restored properly. I can hardly stream let alone work
I don’t know where else I must complain because wow, my internet has still not been restored properly. I can hardly stream let alone work
Ikeja's replyOfficial
26 Jan 2025, 13:31Thank you for your response. What is your ikeja number, can you chat and ask specifically for me please?
Ikeja's reply26 Jan 2025, 13:31
Official
Thank you for your response. What is your ikeja number, can you chat and ask specifically for me please?
SD
Sihle D's updateReviewer Update
26 Jan 2025, 13:32Ikeja1766. You want me to go back on the chat?
SD
Sihle D's update26 Jan 2025, 13:32
Reviewer Update
Ikeja1766. You want me to go back on the chat?
Ikeja's replyOfficial
26 Jan 2025, 13:35I am chatting to you now Sihle. And asking for assistance.
Ikeja's reply26 Jan 2025, 13:35
Official
I am chatting to you now Sihle. And asking for assistance.