TT
Tk T
1 reviews | Active since Jun 2021
06 Jun 2021, 17:55
Ikeja sold me lies
I regret moving from Easyweb to Ikeja.. I never had problems with them for the period of my 1 year contract.. Ikeja is showing me flames today is my 5th day of on and offs they’s no stability. It’s my 4th month but I’m getting tired.. April I had speed issues now it’s this loss of signal. Their reason is load shedding A Node without backup power...
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Replies (2)0
Replies (2)
Ikeja's replyOfficial
17 Jun 2021, 09:38Hello TK - Apologies for the late reply we have historically not monitored Hello Peter and we do not usually , this is not the usual service one should experience. We have many happy customers, we have worked on battery back ups for all of our main high sites now so the network is no longer crippled by load shedding.
If you could please provide us with your ikeja number and I can get a team to you and a manager to call you. We will rectify your issue.
If you could please provide us with your ikeja number and I can get a team to you and a manager to call you. We will rectify your issue.
Ikeja's reply17 Jun 2021, 09:38
Official
Hello TK - Apologies for the late reply we have historically not monitored Hello Peter and we do not usually , this is not the usual service one should experience. We have many happy customers, we have worked on battery back ups for all of our main high sites now so the network is no longer crippled by load shedding.
If you could please provide us with your ikeja number and I can get a team to you and a manager to call you. We will rectify your issue.
If you could please provide us with your ikeja number and I can get a team to you and a manager to call you. We will rectify your issue.
Ikeja's replyOfficial
10 Dec 2021, 15:13Hello TK,
Thank you for the time on the phone. I am sorry that we could not help in time! Thank you for referring a friend to us, it is a big deal for us :)
In the future, when your current contract is over, please reach out to us. We would love a second chance.
Best,
Thank you for the time on the phone. I am sorry that we could not help in time! Thank you for referring a friend to us, it is a big deal for us :)
In the future, when your current contract is over, please reach out to us. We would love a second chance.
Best,
Ikeja's reply10 Dec 2021, 15:13
Official
Hello TK,
Thank you for the time on the phone. I am sorry that we could not help in time! Thank you for referring a friend to us, it is a big deal for us :)
In the future, when your current contract is over, please reach out to us. We would love a second chance.
Best,
Thank you for the time on the phone. I am sorry that we could not help in time! Thank you for referring a friend to us, it is a big deal for us :)
In the future, when your current contract is over, please reach out to us. We would love a second chance.
Best,