RM
Rodney M
1 reviews | Active since Nov 2019
05 Apr 2025, 16:47
Ikeja service is horrible
Internet has since jammed. When you send a WhatsApp the agent takes forever to assist you. Service is bad
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Replies (1)
Ikeja's replyOfficial
07 Apr 2025, 08:38Good day Rodney,
I sincerely apologize for the experience you are currently going through—this is not how we want our clients to feel, and certainly not the standard we strive to uphold.
Please allow us the opportunity to investigate and resolve the issue as quickly as possible.I have sent you an email with clear guidelines on how we will proceed to address and resolve the matter.Thank you for your understanding.
Kind regards,
Karabo
I sincerely apologize for the experience you are currently going through—this is not how we want our clients to feel, and certainly not the standard we strive to uphold.
Please allow us the opportunity to investigate and resolve the issue as quickly as possible.I have sent you an email with clear guidelines on how we will proceed to address and resolve the matter.Thank you for your understanding.
Kind regards,
Karabo
Ikeja's reply07 Apr 2025, 08:38
Official
Good day Rodney,
I sincerely apologize for the experience you are currently going through—this is not how we want our clients to feel, and certainly not the standard we strive to uphold.
Please allow us the opportunity to investigate and resolve the issue as quickly as possible.I have sent you an email with clear guidelines on how we will proceed to address and resolve the matter.Thank you for your understanding.
Kind regards,
Karabo
I sincerely apologize for the experience you are currently going through—this is not how we want our clients to feel, and certainly not the standard we strive to uphold.
Please allow us the opportunity to investigate and resolve the issue as quickly as possible.I have sent you an email with clear guidelines on how we will proceed to address and resolve the matter.Thank you for your understanding.
Kind regards,
Karabo