MM
Manelisi M

1 reviews | Active since Feb 2022

02 Feb 2022, 21:50

IKEJA POOR POOR SERVICE

I received a very bad service from Ikeja Wireless company in Cape Town, I payed them R500 in December for Ranger extender and none of their staff members bothered to follow up my request. Only in January when I noticed they not installing what I payed them for, complained to their whatsup number. They line always goes on voice mail. They only promised to send their team to install but still we couldn't connect to their internet. I paid them in December 2021 and January 2022, and still now the connection is not functioning. I went to their branch in airport and I was told to drive to Phillipi. Their service is very very bad, I can't believe their customers this way. I re**** on their empty promises on internet advert or social media, and regret to utilise their poor poor service.

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Replies (2)
MM
Manelisi M's update12 Feb 2022, 03:45
Reviewer Update
I hereby confirm that Ikeja Senior Management have resolved my issue, and I'm very impressed with their speedy and superior reply to my complaint, including fixing my internet connection issue.
Ikeja
Ikeja's reply14 Feb 2022, 08:36
Official
Hello Manelisi,

Thank you very much for your comment and feedback. It was a pleasure to work with you to resolve the issues you were experiencing!

We really appreciate you. 

Best,