MM
Mavis M

1 reviews | Active since Apr 2015

13 Mar 2024, 20:37

Ikeja is the worst . DO NOT USE THEM

I paid 22 February R850 told the installation will happen Monday 11 March . At 7:00 the technician called to confirm he is coming 17:40 he got to my place we had power outage 17:50 the power was back I phoned him I was like you were here now now electricity is back he was like I’ve already knocked off I said but you were by me literally 5 minutes ago how were you going to knock off were you going to knock off in 10 minutes without finishing the job . Please whatever you do I repeat do not think of using ikeja their rating is literally 1 the customer service is non existent we got assignments and stuff to do but almost a month later no internet . Ikeja is the worst they really need to invest in customer service

0
Replies (2)
Ikeja
Ikeja's reply14 Mar 2024, 06:49
Official
Good day Mavis,

Thank you for your feedback. We do apologize for any inconvenience caused. 

Please may we ask that you chat to us on *** and we will respond accordingly and investigate why this happened. 

Once again, we do apologize. 

Yours in service,
Gillian
Senior Lead
MM
Mavis M's update14 Mar 2024, 06:56
Reviewer Update
Hi Gillian where must I chat to you cause the number is hidden and chatting you you did nothing to me please call me and tell me when am I going to be assisted a month later to assistance from you no man please respect us the customers