PS
Pego S

1 reviews | Active since Jul 2024

21 Jul 2024, 19:10

ikeja is not a serious company

i would give 0 stars if it was an option. ikeja has such huge delay within the upload speed. whenever i inform the ikeja employees of the slow internet speeds, they tell to disconnect some devices, but it is unfair for the others in the house. i told one of the employees that my wifi works extremely well throughout 10/11 pm to 3/4 am for some reason, and i don't know why. and it is not because i am the only one using the internet throughout that time span, even when im home alone in the afternoon, i get poor results, therefore proving that i can expect good internet when it is midnight. we pay too much money to be receiving such poor results.

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Replies (1)
Ikeja
Ikeja's reply21 Jul 2024, 19:40
Official
Good day Pego,

Thank you for your information in regards to this. We would like to apologize for the inconvenience caused in this regard. 

May we please ask that you contact us, even speak to me, and we can go through this and see why this is happening to your connection. 
You can chat to us on *** and ask to speak with me. 

Once again, we do apologize for the inconvenience. 

Regards,
Gillian
Senior Lead