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Sibonisiwe N

1 reviews | Active since Jan 2025

29 Jan 2025, 21:33

ikeja is a NONSENSE Company,with ******* service and RUDEemployees.

I am giving them the 1 star because there is no option for zero. This horrible company deserves nothing. Horrible company with horrible employees and the two that take the cup for me is Caroline and David. First i moved and paid relocation fees timely but didn't receive service for a whole month and until I threw a whole fit. Had to stay with that pole which was preventing the door from closing for a month. I could not leave it outside as it would be exposed to theft by amaphara but that was not escalated still.Now this January I pay my monthly fee for their service and still spent roughly a week with internet in this entire month and the rest of the time it was off. When I reported the issue ikeja employees told me they would not come service me for the next 3 weeks and they said this part with their chest with zero empathy. They came and fixed whatever issue on the 22nd January and that did not last very long,yesterday (Jan 28th) their thing went ape**** again,i report and was met by attitude from a dude called David who I ended up telling to F off. STAY AWAY FROM IKEJA AND THEIR HORRIBLE INTERNET. Their towers are half the time and you cannot do anything. Everything is sub par half cooked,half done service. Take it from me,after 2 years with them. It is not worth it.

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Replies (1)
Ikeja
Ikeja's reply31 Jan 2025, 08:11
Official
Good day, Sibonisiwe,

Thank you for taking the time to share your review. We sincerely apologize for the inconvenience caused by the cable issue. Please note that our team will be coming today to resolve it. We understand your frustration and appreciate the opportunity to make things right.

Kind regards,
Dorah 
Senior Lead