SS
Shadrack S
1 reviews | Active since Aug 2015
01 Dec 2021, 10:16
Ikeja Hotspot issues
Good Day ,
I am a customer who connects to Hotspot ,it has been over a week with no connection ,The Support is Very Poor . Advice to Hotspot user don't buy ikeja vouchers .they are the worst
Helpful (0)
Replies (4)0
Replies (4)
Ikeja's replyOfficial
08 Dec 2021, 10:45Hello Shadrack, thank you for your feedback! This is not the normal experience of our Hotspots, and there might be a simple issue causing the connection problem. I will contact you today to see what the problem is and resolve it.
We care about your experience of ikeja, and I would like make sure you are happy to use our services in the future.
We care about your experience of ikeja, and I would like make sure you are happy to use our services in the future.
Best regards,
Ikeja's reply08 Dec 2021, 10:45
Official
Hello Shadrack, thank you for your feedback! This is not the normal experience of our Hotspots, and there might be a simple issue causing the connection problem. I will contact you today to see what the problem is and resolve it.
We care about your experience of ikeja, and I would like make sure you are happy to use our services in the future.
We care about your experience of ikeja, and I would like make sure you are happy to use our services in the future.
Best regards,
Ikeja's replyOfficial
08 Dec 2021, 16:00Hello Shadrack,
I tried to call you on the number provided but I could not get through. Please can you provide another contact number? I will be emailing you as well.
Best,
I tried to call you on the number provided but I could not get through. Please can you provide another contact number? I will be emailing you as well.
Best,
Best regards,
Ikeja's reply08 Dec 2021, 16:00
Official
Hello Shadrack,
I tried to call you on the number provided but I could not get through. Please can you provide another contact number? I will be emailing you as well.
Best,
I tried to call you on the number provided but I could not get through. Please can you provide another contact number? I will be emailing you as well.
Best,
Best regards,
SS
Shadrack S's updateReviewer Update
08 Dec 2021, 18:26The contact details are correct, you never called me .
SS
Shadrack S's update08 Dec 2021, 18:26
Reviewer Update
The contact details are correct, you never called me .
Ikeja's replyOfficial
09 Dec 2021, 09:02Good morning Shadrack,
I called again this morning on the ***. The message I am getting is that the number no longer exists. I have also tried to find this number on Whatsapp but I cannot. Please can you check the number for me? I would like to talk about your experience and how to help?
Best,
I called again this morning on the ***. The message I am getting is that the number no longer exists. I have also tried to find this number on Whatsapp but I cannot. Please can you check the number for me? I would like to talk about your experience and how to help?
Best,
Best regards,
Ikeja's reply09 Dec 2021, 09:02
Official
Good morning Shadrack,
I called again this morning on the ***. The message I am getting is that the number no longer exists. I have also tried to find this number on Whatsapp but I cannot. Please can you check the number for me? I would like to talk about your experience and how to help?
Best,
I called again this morning on the ***. The message I am getting is that the number no longer exists. I have also tried to find this number on Whatsapp but I cannot. Please can you check the number for me? I would like to talk about your experience and how to help?
Best,
Best regards,