TD
Thamsanqa D
1 reviews | Active since Dec 2021
05 Dec 2024, 19:09
Ikeja customer service is the worse
Every time my prime Wi-Fi disappears it’s been a month of back and forth trying to resolve this I am currently communicating with them trying to get it removed for if they don’t I’ll remove it myself as we speak I cannot connect to my wifi
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Replies (1)
Ikeja's replyOfficial
06 Dec 2024, 09:19Good day Thamsanqa,
Thank you for taking the time to share your experience. We're sorry to hear you had a less-than-satisfactory encounter with our service. We want the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues quickly.
We do apologize for the inconvenience.
Regards,
Gillian
Senior Lead
Thank you for taking the time to share your experience. We're sorry to hear you had a less-than-satisfactory encounter with our service. We want the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues quickly.
We do apologize for the inconvenience.
Regards,
Gillian
Senior Lead
Ikeja's reply06 Dec 2024, 09:19
Official
Good day Thamsanqa,
Thank you for taking the time to share your experience. We're sorry to hear you had a less-than-satisfactory encounter with our service. We want the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues quickly.
We do apologize for the inconvenience.
Regards,
Gillian
Senior Lead
Thank you for taking the time to share your experience. We're sorry to hear you had a less-than-satisfactory encounter with our service. We want the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues quickly.
We do apologize for the inconvenience.
Regards,
Gillian
Senior Lead