LC
Lloyd C

1 reviews | Active since Sept 2024

10 Sept 2024, 16:52

Ikeja bad experience

It has been awful and frustrating week with my ikeja wifi.I tried several times to get help on ikeja whatsapp but to no avail. Since the 1st of September I haven't had wifi ..it comes and goes in seconds..can't download or upload any of work. Don't knw how else I can get help.

0
Replies (3)
Ikeja
Ikeja's reply10 Sept 2024, 17:40
Official
Good day Lloyd,

Thank you for your feedback in regards to ikeja wireless. We do apologize for the inconvenience caused. 

Please may we ask that you reach out to us on our chat line, *** and we will ask for your ikeja number so we can verify why you cannot be connected.

Once again, we do apologize for the inconvenience. 

Best wishes,
Gillian
Senior Lead

Best regards,

LC
Lloyd C's update12 Sept 2024, 17:42
Reviewer Update
Hi Gillian
Having sent my review and advised by you to reach out on your chat line,I have since then sent several chats and have never had any response from the chat line at all.
Is there any other avenue I can reach out to ikeja because I haven't been helped and I have no wifi connection since the 1st of September.
Your assistance will be greatly appreciated.
Ikeja
Ikeja's reply17 Sept 2024, 07:38
Official
Good day Lloyd,

I have still not received your chat. Could I perhaps call you?

Please give us a convenient time to reach out to you. 

Thank you. 
Gillian
Senior Lead

Best regards,