SR
Sibongile R
1 reviews | Active since Sept 2024
23 Oct 2025, 19:35
Ikeja
Its been two weeks with bad netwrk im paying every month, when the sun is hot no netwrk when its raining no netwrk, u send whatsup they rake hours to respond back.
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Ikeja's replyOfficial
24 Oct 2025, 07:55Good day Sibongile
Let me first apologize for the inconvenience caused. Thank you for taking my call. As discussed, we will be conducting a thorough investigation to determine the root cause of the connection issues you’ve been experiencing. Our goal is to identify what’s causing the disconnections and ensure that your service is restored to a stable and consistent state.Once the investigation is complete, I will personally follow up with you to provide feedback on the findings and confirm whether the connection has improved. We truly appreciate your patience and understanding while we work to resolve this matter.
Kind regards,
ikeja team
***
Let me first apologize for the inconvenience caused. Thank you for taking my call. As discussed, we will be conducting a thorough investigation to determine the root cause of the connection issues you’ve been experiencing. Our goal is to identify what’s causing the disconnections and ensure that your service is restored to a stable and consistent state.Once the investigation is complete, I will personally follow up with you to provide feedback on the findings and confirm whether the connection has improved. We truly appreciate your patience and understanding while we work to resolve this matter.
Kind regards,
ikeja team
***
Ikeja's reply24 Oct 2025, 07:55
Official
Good day Sibongile
Let me first apologize for the inconvenience caused. Thank you for taking my call. As discussed, we will be conducting a thorough investigation to determine the root cause of the connection issues you’ve been experiencing. Our goal is to identify what’s causing the disconnections and ensure that your service is restored to a stable and consistent state.Once the investigation is complete, I will personally follow up with you to provide feedback on the findings and confirm whether the connection has improved. We truly appreciate your patience and understanding while we work to resolve this matter.
Kind regards,
ikeja team
***
Let me first apologize for the inconvenience caused. Thank you for taking my call. As discussed, we will be conducting a thorough investigation to determine the root cause of the connection issues you’ve been experiencing. Our goal is to identify what’s causing the disconnections and ensure that your service is restored to a stable and consistent state.Once the investigation is complete, I will personally follow up with you to provide feedback on the findings and confirm whether the connection has improved. We truly appreciate your patience and understanding while we work to resolve this matter.
Kind regards,
ikeja team
***