RM
Renneth M
1 reviews | Active since Nov 2017
02 Aug 2022, 14:27
Ikeja 15563
Worst day of my month I made a payment through their website now my WiFi is offline and no answer on the tell number and the what's up keeps on giving me stories but my money is gone through to there account now I'm asked to pay again...
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Ikeja's replyOfficial
03 Aug 2022, 12:01Hello,
Thank you for your feedback and sorry for the delays. I can see the reason why you were not connected is due to a payment issue, where we were not able to see the payment from your account. Thank you for sharing your Proof of payment so we could track this.
I can see this has been traced and you are back online!
Thanks, Patrick - The head of Customer Engagement
Thank you for your feedback and sorry for the delays. I can see the reason why you were not connected is due to a payment issue, where we were not able to see the payment from your account. Thank you for sharing your Proof of payment so we could track this.
I can see this has been traced and you are back online!
Thanks, Patrick - The head of Customer Engagement
Best regards,
Ikeja's reply03 Aug 2022, 12:01
Official
Hello,
Thank you for your feedback and sorry for the delays. I can see the reason why you were not connected is due to a payment issue, where we were not able to see the payment from your account. Thank you for sharing your Proof of payment so we could track this.
I can see this has been traced and you are back online!
Thanks, Patrick - The head of Customer Engagement
Thank you for your feedback and sorry for the delays. I can see the reason why you were not connected is due to a payment issue, where we were not able to see the payment from your account. Thank you for sharing your Proof of payment so we could track this.
I can see this has been traced and you are back online!
Thanks, Patrick - The head of Customer Engagement
Best regards,