IF YOU ANY ALTERNATIVE CHOOSE A DIFFERENT ISP NOT IKEJA

To be honest you guys used " Used" to be good especially when it comes to your customer service. Not only are you slow with communication but you have very arrogant agents that I feel are useless because it is pointless calling you guys regarding any form of enquiry.I loged in a relocation request by friday 17.11.2023 only to get a generic message that doesnt confim the Turn around time and that you are guys are running on backlog. Called Monday your agents confimed the 72 hrs TAT well its 72 hr mark date today no correspondence no nothing, Spoke to the same guy who changed their name three time( I know this because it was the same voice) this speaks out to the kind of organisation this because clearly there is no sense of urgency and accountability with anyone.

Needless to say that we are despearte but the fact that we are working from home and have kids writting exams and this is how you guys treat your clients how unprofessional.