UC
Unathi C
1 reviews | Active since Aug 2025
20 Aug 2025, 21:35
I regret joining ikeja
I regret joining ikeja wifi, it's a waste of money. I pay every month, never skipped a month but every week I get same problem of slow speed, connected no internet. I can't even trade this wifi back to them, I'm stuck with it that's the sad part. If only I knew I'm wasting my money by joining ikeja.
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Replies (3)0
Replies (3)
Ikeja's replyOfficial
21 Aug 2025, 12:48Good day Unathi,
Thank you for taking the time to speak with us earlier. As discussed during our telephonic conversation, we will be sending our maintenance team to your home to resolve the issue you have raised.
At ikeja, we pride ourselves on delivering the best customer service, and we sincerely apologise for the experience you have had. Please be assured that we are committed to resolving this matter promptly.
Regards
ikeja Support Team
***
Thank you for taking the time to speak with us earlier. As discussed during our telephonic conversation, we will be sending our maintenance team to your home to resolve the issue you have raised.
At ikeja, we pride ourselves on delivering the best customer service, and we sincerely apologise for the experience you have had. Please be assured that we are committed to resolving this matter promptly.
Regards
ikeja Support Team
***
Ikeja's reply21 Aug 2025, 12:48
Official
Good day Unathi,
Thank you for taking the time to speak with us earlier. As discussed during our telephonic conversation, we will be sending our maintenance team to your home to resolve the issue you have raised.
At ikeja, we pride ourselves on delivering the best customer service, and we sincerely apologise for the experience you have had. Please be assured that we are committed to resolving this matter promptly.
Regards
ikeja Support Team
***
Thank you for taking the time to speak with us earlier. As discussed during our telephonic conversation, we will be sending our maintenance team to your home to resolve the issue you have raised.
At ikeja, we pride ourselves on delivering the best customer service, and we sincerely apologise for the experience you have had. Please be assured that we are committed to resolving this matter promptly.
Regards
ikeja Support Team
***
UC
Unathi C's updateReviewer Update
25 Aug 2025, 20:21Good evening
Let me take this time to say thank you ikeja for attending to the problem I had with my wifi very fast and professionally. I feel you do have the ability to assist us as your customers.
Just a word of advise. Do not wait for us to come cry on Hellopeter before you can give us the best service, that reflects negatively on your business. Also please be transparent when we want to join your service with prices and the and options of plans we can choose from before we sign up.
Thank you.
Let me take this time to say thank you ikeja for attending to the problem I had with my wifi very fast and professionally. I feel you do have the ability to assist us as your customers.
Just a word of advise. Do not wait for us to come cry on Hellopeter before you can give us the best service, that reflects negatively on your business. Also please be transparent when we want to join your service with prices and the and options of plans we can choose from before we sign up.
Thank you.
UC
Unathi C's update25 Aug 2025, 20:21
Reviewer Update
Good evening
Let me take this time to say thank you ikeja for attending to the problem I had with my wifi very fast and professionally. I feel you do have the ability to assist us as your customers.
Just a word of advise. Do not wait for us to come cry on Hellopeter before you can give us the best service, that reflects negatively on your business. Also please be transparent when we want to join your service with prices and the and options of plans we can choose from before we sign up.
Thank you.
Let me take this time to say thank you ikeja for attending to the problem I had with my wifi very fast and professionally. I feel you do have the ability to assist us as your customers.
Just a word of advise. Do not wait for us to come cry on Hellopeter before you can give us the best service, that reflects negatively on your business. Also please be transparent when we want to join your service with prices and the and options of plans we can choose from before we sign up.
Thank you.
Ikeja's replyOfficial
26 Aug 2025, 08:17Good day Unathi,
Thank you for the feedback , we will make sure we improve where we need to, the feedback helps us deliver the best customer service.
Once again thank you for choosing ikeja .
Regards
ikaja Support Team
Thank you for the feedback , we will make sure we improve where we need to, the feedback helps us deliver the best customer service.
Once again thank you for choosing ikeja .
Regards
ikaja Support Team
Ikeja's reply26 Aug 2025, 08:17
Official
Good day Unathi,
Thank you for the feedback , we will make sure we improve where we need to, the feedback helps us deliver the best customer service.
Once again thank you for choosing ikeja .
Regards
ikaja Support Team
Thank you for the feedback , we will make sure we improve where we need to, the feedback helps us deliver the best customer service.
Once again thank you for choosing ikeja .
Regards
ikaja Support Team